One of the frustrating experience some of us have had to contend with at one time or the other is seeing our expensive devices pack up without notice due to a damage to its part. This understandably is a concern for many consumers when buying devices in shops or on e-commerce sites like Konga. SuperGeeks is out to allay customers’ fears with its Gadget Protection Plan (GPP).
What is the Gadget Protection Plan about?
This is a service that is aimed at giving tech buyers peace of mind when making purchases. It helps to deal with faults that could arise in your precious device after purchase.
You could think of SuperGeeks Gadget Protection Plan as an extended warranty that gives extra protection for your device when the manufacturer warranty is of no use or is not available. The service protects against accidental damages to your device as well as other issues.
SuperGeeks Protection Plan covers cracked or shattered display, keyboard damage, damage as a result of immersion in water, as well as damages to the power and audio ports.
Gadget Protection Plan was influenced by the results of a recent survey, in which two-third of respondents expressed their preference for added protection beyond that offered by a device manufacturer.
SuperGeeks is a group of IT gurus specialising in provision of after-sales technology support and repair service. It offers the GPP service in collaboration with Cornerstone Insurance Plc.
What is covered?
SuperGeeks Gadget Protection Plan covers a variety of device issues such as screen cracks, keyboard damage and water damage. Defects of audio and power ports are also covered.
However, the plan does not offer protection against theft or data loss and is not available for used devices. Web or phone support, preventative maintenance checks and in-home or on-site support are also not covered. Gadget Protection Plan provides cover for mobile devices, tablets, laptops and televisions.
How to Benefit
You will need to add it to your purchase when buying a device at any of the partner retail stores to take advantage of the SuperGeeks Gadget Protection Plan. You simply need to look out for the Gadget Protection Plan logo when making a purchase on Konga to add extra protection for the device.
With that done, you can be rest assured that you are protected against defects that may surface – you could even get your device replaced in some cases. Learn more
